Contact Us
We are committed to providing exceptional customer support to all our players in the United Kingdom. Our dedicated team is available to assist with account queries, gaming support, payment processing, and responsible gambling guidance. Whether you need technical assistance or have questions about our services, we offer multiple communication channels to ensure your concerns are addressed promptly and professionally.
Customer Support Channels
Our multilingual support team operates through several convenient channels designed to accommodate your preferences and urgency levels. For immediate assistance, our live chat feature provides real-time support with qualified agents who can resolve most queries instantly. You can also reach us via email at [email protected] for detailed inquiries or documentation requests. For urgent matters requiring voice communication, contact our UK helpline at +44 20 3318 7529, available during business hours.
- Live chat support – instant response during operating hours
- Email correspondence – detailed responses within 24 hours
- Telephone support – direct communication for complex issues
- Account-specific queries – secure verification required
Response Times and Support Guidelines
Our commitment includes responding to email inquiries within one business day and maintaining minimal wait times for live chat services. When contacting support, please have your account information ready and clearly describe your query to expedite resolution.